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FAQ

Q: When do you ship?

A: All orders placed before 11am Arizona time go out the same day

Q: How long does shipping take?

A:With the increase in online shopping, I’ve had to make a few adjustments to our shipping policy but fear not! All packages go out Monday – Thursday/Friday.

During our brutal summer months, I don’t ship tinctures on Friday & Saturday’s because of the delays in shipping. Heat can ruin a tea or tincture so rather than chance losing quality, we adjust the days.

Q:Holiday Orders and Shipping

A: All Holiday Box Orders must be completed 21 days prior to the holiday so that everything arrives before the big day! 

Q: How long does loose leaf tea last?

A: Organic loose-leaf tea can last up to 1 year if stored properly

Q: Tea bags vs. Loose leaf tea

A: It is common practice in the industry to use the poorest quality teas for tea bags. It is for this very reason that we use only fresh, whole herbs and spice to create our blends. 

Q: Where do you get your herbs?

A: Our individual herbs and tea blends are ordered from various small herb farms and companies located within the USA and blended locally in Arizona.
A: Some herbs, such as Frankincense resin, do not grow here so we order those seasonally. 

Q: Where do you get your packaging?

A: All of our packaging is manufactured and shipped out of California.

Q: Return Policy

A: As teas and botanicals are something to be enjoyed and ingested, all sales are final